Accessibility statement
Our accessibility statement and how to contact Public Services Delivery Scotland if you're experiencing issues with this website.
Accessibility statement for National Digital Platform (NDP) website
This accessibility statement applies to the website https://www.nationaldigitalplatform.scot/
This website is run by Public Services Delivery Scotland. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us on the following email address support.web@nes.scot.nhs.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Public Services Delivery Scotland is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we are doing to improve accessibility
We have recently completed a new round of testing and discovered accessibility issues which were fixed in April 2026.
This website is now WCAG 2.2 compliant.
Our plans for the 2026 to 2027 financial year are to look at upgrading as many of our other websites to WCAG 2.2 as possible.
Preparation of this accessibility statement
This statement was prepared on 20 June 2022. It was last reviewed on 20 April 2026.
This website was last tested on 26 March 2026 against the WCAG 2.2 AA standard.
The test was carried out by a member of our website team.
The test was carried out by a member of staff from our website team using a combination of:
- Lighthouse Accessibility Auditing Tools (integrated Chrome and Internet Explorer development tool)
- AXE browser plugin
- keyboard navigation
- JAWS screen reader
This statement was last updated on 20 April 2026.