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Accessibility statement

This accessibility statement applies to the National Digital Platform (https://www.nationaldigitalplatform.scot/) website.

This website is run by Public Services Delivery Scotland. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Parts of this website are not fully accessible. For example:

  • mobile navigation menu cannot be accessed using keyboard
  • radio button inputs are not properly associated with labels
  • interactive elements do not receive visible keyboard focus
  • error messages are not announced to screen readers
  • CAPTCHA may not meet accessible authentication requirements
  • buttons do not clearly describe their purpose
  • multiple navigation regions are not labelled
  • missing structural landmark regions on some pages
  • links open in new tabs without warning

Feedback and contact information

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us on the following email address nes.accessibility@nhs.scot with details of the problem that you have encountered

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this application’s accessibility

Public Services Delivery Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The application has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This application is partially compliant with the WCAG (Web Content Accessibility Guidelines) version 2.2 AA standard, due to the following non-compliances (and/or) the following exemptions.

Non accessible content

The content is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Content that’s not within the scope of the accessibility regulations

The mobile navigation menu cannot be accessed using a keyboard, which fails WCAG Success Criterion 2.1.1 – Keyboard.

Radio button inputs are not properly associated with labels, failing WCAG Success Criterion 1.3.1 – Info and Relationships.

Interactive elements do not receive visible keyboard focus, failing WCAG Success Criterion 2.4.7 – Focus Visible.

Error messages are not announced to screen readers, which fails WCAG Success Criterion 3.3.2 – Labels or Instructions.

CAPTCHA may not meet accessible authentication requirements, failing WCAG Success Criterion 3.3.7 – Accessible Authentication.

Buttons do not clearly describe their purpose, failing WCAG Success Criterion 2.4.4 – Link Purpose (In Context).

Multiple navigation regions are not labelled, which fails WCAG Success Criterion 1.3.1 – Info and Relationships.

Some pages are missing structural landmark regions, failing WCAG Success Criterion 1.3.1 – Info and Relationships.

Links open in new tabs without warning, which fails WCAG Success Criterion 2.4.4 – Link Purpose (In Context).

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

We are committed to making this website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We have carried out an accessibility audit to identify areas where the service does not yet meet WCAG 2.2 standards.

We are reviewing these findings and will address issues as part of planned updates and ongoing improvements to the service.

Preparation of this accessibility statement

This statement was prepared on 23 June 2022. It was last reviewed on 16 March 2026.

This website was last tested on 10 March 2026 against the WCAG 2.2 AA standard.

The audit was carried out by a member of our application team.

All the pages in the application were tested using the following:

  • AXE automated testing tool
  • Chrome, Firefox and Edge browsers
  • JAWS and NVDA screen readers
  • keyboard navigation

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© NHS Education for Scotland 2026